Privacy Policy
Raikar & Co Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and security of personal data. This policy explains how we collect, use, and protect personal data in connection with the operation of our wholesale fragrance supply business.
1. Who We Are
Raikar & Co Ltd
Unit B6
Phoenix Business Centre
Harrow
HA1 2SP
Company Registration Number: 13812969
VAT Registration Number: GB295537559
Email: sales@raikar.co.uk
Phone: +44 20 8427 0944
We act as the data controller for the personal data we collect.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Names, job titles, and contact details (such as email addresses and phone numbers)
Business addresses and delivery details
Payment and invoicing information
Correspondence records (emails, messages, or calls)
Website usage data (IP address, browser type, etc.)
Marketing preferences
We do not collect sensitive personal data unless required by law.
3. How We Collect Your Data
We collect personal data:
When you place an order
When you register an account with us
When you contact us by phone, email, or through our website
When you sign up for marketing communications
Through cookies and analytics on our website
4. How We Use Your Personal Data
We process personal data to:
Process and fulfil orders
Manage your account and customer relationship
Send invoices and manage payments
Provide customer support
Send marketing communications (where you have opted in)
Comply with legal or regulatory requirements
Improve our website and services
5. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
Contract: to perform our obligations under the sale contract
Legitimate interests: to manage our business relationship and keep in touch with you
Legal obligation: to comply with laws (e.g. tax laws)
Consent: for marketing communications, if you opt in
6. How We Share Your Data
We may share your data with:
Delivery and logistics partners
Payment service providers
Professional advisers (accountants, legal counsel)
IT service providers (hosting, email, website maintenance)
Regulatory or law enforcement authorities if required by law
We will never sell your personal data to third parties.
7. International Transfers
Generally, we store your data in the UK or EEA. If we transfer personal data outside the UK/EEA, we will ensure adequate safeguards are in place in accordance with UK GDPR.
8. Data Retention
We keep personal data for as long as necessary for the purposes described, including to meet legal, accounting, or reporting requirements. In general, we will keep order records for at least 6 years in line with tax and accounting rules.
9. Your Rights
Under data protection laws, you have rights including:
Access to your personal data
Correction of inaccurate data
Erasure (in certain circumstances)
Restriction of processing
Objection to processing
Data portability
The right to withdraw consent (where consent is relied upon)
You can exercise these rights by contacting us at sales@raikar.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. See www.ico.org.uk for details.
10. Cookies
Our website uses cookies to enable functionality and to analyse website traffic. You can manage cookie preferences through your browser settings. Please see our [Cookie Policy] for further details.
11. Changes to This Privacy Policy
We may update this policy from time to time. We will post changes on our website with a new “last updated” date.
12. Contact Us
For any privacy-related questions, please contact:
Raikar & Co Ltd
Unit B6
Phoenix Business Centre
Harrow
HA1 2SP
Email: sales@raikar.co.uk
Phone: +44 20 8427 0944